Readers Please Note:
MustDoTravel.com DOES NOT mail brochures, booklets, maps, postcards or pamphlets. You can find all the travel information you need on our Web site, www.MustDoTravel.com.
Vacation Itinerary
Q HELP! I have booked a trip through your site and lost my itinerary. How can I find it again?
A Follow these instructions:
• IF YOU HAVE BOOKED A HAWAII TRIP: Click here: MustDoTravel Hawaii Booking System. At the top of the page click "Sign In/Sign Out." This will take you to a page where you can log in with your special itinerary login information and retrieve your trip details. If you do not have your login information, you'll find that information on the reservation confirmation you were sent by email.
• IF YOU HAVE BOOKED ANY OTHER TRIP: Click here: MustDoTravel General Booking System. At the top of the page click "Sign In/Sign Out." This will take you to a page where you can log in with your special itinerary login information and retrieve your trip details. If you do not have your login information, you'll find that information on the reservation confirmation you were sent by email.
Questions About Vacation Reservation
Q I booked a trip on MustDoTravel.com but have questions about some things on my itinerary. Is there a number I can call?
A Yes — our 24-hour reservations agents can be reached 24 hours a day. Phone numbers:
• IF YOU HAVE BOOKED A HAWAII TRIP: 1-800-282-6487
• IF YOU HAVE BOOKED ANY OTHER TRIP: 1-800-591-9058
MustDoTravel.com Club Password
Q I would like to change my email login and other information in my MustDoTravel.com Club Account but can't remember my password. How can I get it?
A See our Password Retrieval page and receive your password in minutes.
Managing Your MustDoTravel.com Newsletters
Q I need to make sure I'm subscribed to the correct e-newsletters sent out by MustDoTravel.com. How can I do this?
A You can quickly manage your newsletters in our Members section. Click here to do so.
Prize Award Process
Q I notice that prize winners aren't immediately posted on the winners page. Why is that?
A Here's how the prize notification/awards process works: On a contest's drawing date, the MustDoTravel.com team sends an email notice to the winner. The winner has one week to respond/accept the prize. If that winner does not respond, the web team picks another winner and sends a notice. We continue this process for 4 weeks — at which time, if the prize is not claimed, it is forfeited. We post a winner's name as soon as the winner accepts the prize.
Exchanging Links
Q I have placed your link on my Web site; can you put my Web site on yours?
A We do not participate in link exchanges. Should you be interested in advertising your products or services on MustDoTravel.com, see our online sales kit.
Using MustDoTravel.com's Photos
Q I'm doing a school project and would like to use a few photos on your site for my project. Would I be able to do this?
A Under no circumstances do we grant permission for readers to borrow and use our photos. These images are owned by photographers, from whom we've purchased limited usage rights. Borrowing images from the Internet is often a violation of copyright laws.
** Still can't find what you need? We encourage you to surf www.MustDoTravel.com to find answers to your travel questions. If you are still unsuccessful, e-mail us using the form below and we'll direct you to the appropriate resource.
PLEASE KEEP IN MIND: Due to the overwhelming volume of email we receive, you should expect a response no sooner than 4 days from the time you submit your question. Please be aware, also, that if your question is answered in the FAQs above, you may not receive a response.
